MyClub Hub Parent Portal

NEW IN 2024!

No Weekly Fees for After School Care at the
Boys & Girls Club of Greater Kingsport!

$50 Annual Membership


For a $50/year annual membership, any young person between the ages of 5* and 18
can become a Club member.

*Must be enrolled in Kindergarten at the time of enrollment

MyClub Hub Parent & Guardian Portal

The safety of your children coupled with the desire to achieve maximum and transparent communication with you, as the caregivers, has lead to the implementation of MyClub Hub. One piece of MyClub Hub is that it is going to completely streamline member registration, incident reports, and payments in The Parent Portal. The Parent Portal will allow you, as the caregiver, to make payments online, renew memberships online and allow you to receive updates about your child in real time.


This Parent Portal resource page will answer the most frequently asked questions, offer a step-by-step guide to setting up your accounts and allow you to submit questions regarding this process before, during, or after implementation/registration. We are confident that this transition will transform and simplify your Club experience!


WHAT DOES THIS MEAN FOR ME?

If you are new to the Club, WELCOME! Once you've reviewed the information on this page, click the "Parent/Guardian Portal" to set up your account. Once your application has been reviewed, approved, and payment has been remitted, we will contact you to get your child started!


If you are a current member, and have not yet set up your Parent Portal, please review the information on this page and click the "Parent/Guardian Portal" to set up your account. Please enter the first name, last name and email associated with your child at the Club. Allow our Staff 24 hours to review your registration and ensure all your children transferred over correctly.


 

CLINK THE LINKS BELOW FOR MORE INFORMATION

PARENT/GUARDIAN PORTAL

Create a Parent/Guardian
Portal Account.

All Families MUST create a Parent/Guardian Account.

Parent/Guardian Portal →

RESOURCE GUIDE

Instructions on how to create a Parent/Guardian Portal Account through MyClubHub.

Resource Guide →

QUESTIONS ABOUT MYCLUBHUB?

Click the link below to email us any questions you have about MyClubHub.

Parent/Guardian Portal Support →

Need Help? 

Frequently Asked Questions

  • Why MyClubHub?

    • Parents now have the ability to sign their child up for School's Out Days, Summer Camp, field trips, and other Club sponsored events. This increases the overall safety of your child by allowing us to ensure we have the adequate staff on hand  and enough resources to serve our kids the quality programming they deserve. 
    • Parents can now remit payment online, allowing a more seamless and secure process. No credit card information is retained in the system. MyClubHub also allows statements to be pulled and a payment history to be viewed at your convenience. 
    • The Club's #1 priorty is the safety and well-being of our Members. This includes ensuring that we always have the most up to date information regarding custody arrangement, contact information, allergies, authorized pick up personnel, etc. MyClubHub allows you to make any necessary changes to this information as soon as it happens. It also ensure that it gets updated/reviewed on an annual basis. 
    • One thing we strive ourselves on is open communication with parents and guardians. MyClubHub offers a feature that allows staff to communicate with parents via email when a medical or behavioral incident happens. We want to serve your kids the best way possible and we believe this open line of communication is key! 

  • What if I just registered my child? Do I have to do this again?

    Yes. 


    All parents or guardians of current members should go through the steps to create a Parent Portal. This is how you will renew your child's annual membership in January (you can do this as early as December 1), sign them up for School's Out Days, field trips, and Summer Program. This is also how you will pay your annual membership fee and summer fee (if applicable).


    The process of renewing memberships will be much smoother and more efficient going forward as most information pre-populates year over year. 

  • What is the difference between a Membership vs Program Registration?

    Memberships: 

    • The  term"Membership" will be used when referencing your Annual Memberships and your Summer Membership. 
    • Your Annual Membership is an annual $50 fee that makes your child eligible for care after school and on days when school is out. It is also makes them eligible to sign up for our Summer Program. 
    • Your Summer Program Membership is a one time fee of $150 and makes your child eligible for our Summer Camp during the 2024 season. 

    Program Registration: 

    • The term "Program Registration" will be in reference to additional add-on type programming required for enrollment in the Parent Portal. 
    • Program Registration entails enrollment for School's Out Days, Field Trips and other Club sponsored events / programs. 



  • I logged in for the first time and am a current family, why do I not see any information?

    This may be because the email address we had on file is different than the one you created an account with. Continue with registration and allow our staff 24 hours to make the correction! 

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